Hyster enjoys a unique relationship with our customers. We try to produce complete client satisfaction created through world class production. Our objective is to foresee the needs of each and every customer in addition to deal with them with forklifts which deliver the dependability, the value and the performance which they truly demand.
Hyster completely believes in starting with the client. The company conducts yearly focus groups and provides on-going voice of customer research that is conducted both online and in the field. We have more than 400 design engineers to translate that input into intelligent designs by implementing our rigorous review gate process. Advanced tools and virtual prototype builds help ensure the best equipment practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to ensure the lowest ownership cost and total dependability all of Hyster's machines are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are always testing against the competition's products too. Our final tests happen in real-world customer applications so as to make sure that our products have met our highest standards.
Demand-Flow Manufacturing That is Lean and Smart
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total client satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality All The Time
To initiate quality from the beginning, Hyster uses an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities like part sequencing and quality verification. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits actually hold every worker accountable for constant quality, combined with the 5s workplace organization in place to help us attain it.
Hyster provides a range of high quality features as standard with all our products. By remaining committed to our focus on safety and quality, and by being innovative from beginning to end, we deliver several of the best material handling machinery on the market. These are just a few of the reasons the corporation has become a leader in the industry.